Which personal data do we process about you?
i. Information provided by you
In the first place, we receive your information when you share it with us. This is for example the case when you fill out a form on our website (for example brochure form, contact form, floor compare form) or at a fair; if you request to receive a brochure or a sample; if you request to make an appointment in one of our showrooms or with one of our dealers; if you enter into a competition; if you sign up for our newsletter or a certain offer; etc.
In these cases, we usually receive information such as your name, e-mail address, telephone number, address details (street, number, postal code, city, and country), date of birth, the date of your appointment and other personal and/or contact details. We sometimes request you to provide us with your remarks, suggestions or other information regarding our websites, our products or services or our companies.
ii. Automatically obtained information
When you browse our website or receive our newsletters, we receive data from cookie providers or social media by setting pixels (e.g. Facebook Pixel) about your activity on our website such as the webpages you visit, the products you are interested in, whether you opened an e-mail or clicked on a link, etc. – We can combine the automatically obtained information with the information provided by you to analyse your specific use of our website.
iii. Information obtained from third parties
Sometimes we also receive your information from third parties, such as information from affiliated companies, dealers, vendors, distributors, in- stallers (e.g. through platforms such as HVN CONCEPT webapp), data brokers or from professional data suppliers (for example public exhibition, construction fairs, etc.) In this case, we usually receive data such as your name, e-mail address, address details, contact number, information about your construction or renovation project, your order (of a sample) and/or your questions.
In case of questions concerning the collection, processing, or use of your personal data, in case of information, correction, blocking, or erasure of data as well as withdrawal of possibly granted consent or objection against a specific use of data, please do not hesitate to contact us. Our con- tact information may be found at https://www.pergo.com.my/contact-us/.